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> Frequently Asked Questions
Frequently Asked Questions
Online License Renewal FAQ
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Can I get a paper renewal mailed to me?
How long will it take to verify that my renewal has been done successfully?
Will I get a paper license mailed to me after I complete the transaction?
How do I change my email address?
I forgot my password. How do I change it?
I forgot my secret question. How do I get it reset?
Can I make a name change while completing my renewal?
Can I make an address change while completing my renewal?
When can I go online and renew my license?
My email address has changed, and I have lost my password. How do I reset my password now?
Can I come to your office to process my renewal?
What Is the deadline to process the online renewal?
I’ve tried to reset my password with no success, what do I do?
I do not have a credit card (or do not want to place my credit card information on the internet), how can I pay my fees?
I’m active duty military, how should I renew my license?
I just tried to verify my license and the expiration date has not changed, has it renewed or is there a problem?
I am having a problem accessing the website, what can I do?
Recovering Nurse Program FAQ
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What is the Confidential Recovering Nurse Program (RNP)?
Who Is Eligible For Confidential RNP?
Who Is Ineligible For Confidential RNP?
How Do I Enter RNP?
What’s the First Thing I have to do?
What is the duration of the RNP agreement?
Where do I find the Board approved facilities?
What do I do upon completion of evaluation?
If treatment is recommended, what do I do once I complete treatment?
When will I be able to return to work?
I was terminated due to narcotic discrepancies - will I be able to get employment?
When should I let my future employer know I’m in RNP?
What are the work restrictions?
What happens if I relapse?
How do I get set up for drug screens?
What happens if I miss a screen?
Is there a list of medications that I can or can not take?
Should a Medication Report Form be sent for any Medications that I take?
I was previously in the RNP and my license was suspended, how do I re-enter the RNP?
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