The Louisiana State Board of Nursing is tasked with oversight of Registered Nursing and student practices, public protection, licensure of nurses, and laws that govern nursing practice.
The Compliance Department is comprised of trained Compliance Officers (Registered Nurses), Compliance Investigators and Licensing Analyst. Departmental statistical information may be viewed within the Annual Reports. The number of complaints, investigations and action continue to rise every year. Every complaint received is thoroughly reviewed for sufficient information about the nurse’s identity, the Board’s jurisdiction and if proven would it constitute a violation of the Nurse Practice Act (NPA). Complaints received by the Board and not within the jurisdiction of the Board are forwarded to the agency with the appropriate jurisdiction. For example, if the LSBN mistakenly receives a complaint regarding a Licensed Practical Nurse, this information is forwarded to the Louisiana State Board of Practical Nurses. Pursuant to LAC 46:XLVII.3407.B., Communications from the informant shall not be revealed to any person unless such documents shall be offered for evidence in a formal hearing. Employment issues are not within the Board’s Authority.
The Board of Nursing (BON) provides “due process” to those being investigated. This includes: communication of the allegations, the right to respond or defend against the allegations, the right to an attorney, the assurance that the resolution process is fair and impartial, and the right to appeal.
A more detailed overview of the process can be viewed on a streaming video, Board of Nursing Complaint Process: Investigation to Resolution, that has been developed by the National Council State Boards of Nursing (NCSBN) 2010 Disciplinary Resource Committee and produced by NCSBN. The video is intended for nurses or students facing possible disciplinary action and provides information on the topics:
- The board of nursing investigation process.
- Due process rights.
- Formal and informal administrative hearings.
- Types of resolutions.